Business communications guides for Australian businesses.
9 of 98 articles
How to evaluate and choose a hosted PBX provider as an Australian small or medium business. This guide covers the eight criteria that actually separate a good provider from a bad one in the AU market, including NBN call quality, number porting, AUD billing, and support. By the end, you will know what to look for, what to avoid, and what questions to ask before you sign anything.
20 April 2026
The right headset can be the difference between crystal-clear calls and constant complaints about audio quality. This guide covers the best headsets for VOIP office use in Australia, with honest picks for every budget and use case.
30 March 2026
The right reception desk phone handles high call volumes, sounds professional on the first ring, and is simple enough for a receptionist to master without an IT manual. This guide covers the top picks for Australian front-of-house setups with real AU pricing.
30 March 2026
If you have your own PBX, whether that's 3CX, FreePBX, or a hardware appliance, you need a SIP trunk provider to connect it to the phone network. This guide compares the major Australian SIP trunk providers on price, reliability, and the features that actually matter for business deployments.
30 March 2026
Independent review of 3CX for Australian businesses in 2026. Covers AUD pricing, hosting options, features by tier, who it genuinely suits, and key limitations.
30 March 2026
Best DECT cordless phones for Australian businesses. Covers range, battery life, multi-handset options, and compatibility with hosted PBX and VOIP systems.
30 March 2026
Independent comparison of Australia's best business phone systems, with real pricing, NBN compatibility checks, and honest rankings for businesses with 1-20 staff.
29 March 2026
SIP desk phones like the Yealink T31P or Grandstream GXP2170 are well-made, widely used, and work well with Australian hosted VOIP services. But there is one thing to know before you buy: a SIP desk phone requires a proper hosted VOIP service. It does not connect to the phone port on your ISP modem. This guide covers the best SIP phones for Australian businesses and explains how to make sure you are buying the right thing for your setup.
27 March 2026
Most people searching for a business phone system start at the wrong end. They think about phones first. What matters first is your provider and phone system setup. The handsets come last. This guide covers the providers worth considering for Australian SMBs, explains what to look for, and gives you a clear framework before you spend anything.
27 March 2026