Business communications guides for Australian businesses.
11 of 135 articles
If your business has 1 to 5 people who need to take calls, this guide cuts to the answer: which phone setup suits your scale, what to expect to pay in Australia, and the mistake small teams consistently make when choosing.
17 June 2026
If your business uses Microsoft Teams Phone as its phone system, you have two hardware paths: a Teams-certified desk phone, or a standard SIP phone configured for Teams via Direct Routing. The right choice depends on how your Teams Phone is set up.
4 June 2026
Yealink and Grandstream are the two most widely deployed IP phone brands in Australian small businesses. This guide covers which AU VOIP providers support them, what auto-provisioning means for your setup, and how to choose the right provider for your phones.
29 May 2026
If you're choosing a hosted PBX provider in Australia and trying to work out what to look for beyond the monthly price, this guide covers the eight factors that actually matter. Most small businesses compare on price alone and end up with a provider whose support model or feature set doesn't match their needs. This guide gives you the evaluation framework and tells you which providers perform best on each factor.
20 April 2026
If your office has switched to a cloud phone system (where calls go over your internet connection instead of the old copper phone line) and you're not sure which headset to buy, this guide is for you. We've selected the best options for Australian businesses, matched by connection type and use case, so you don't waste money on the wrong one.
30 March 2026
If you're looking for a phone for your business reception desk and don't know where to start, reception desk phones have different requirements than regular office phones. A receptionist handles multiple calls, transfers calls quickly, and needs to see at a glance whether colleagues are available. This guide covers the best options for Australian businesses with real AUD pricing.
30 March 2026
If you have your own PBX, whether that's 3CX, FreePBX, or a hardware appliance, you need a SIP trunk provider to connect it to the phone network. This guide compares the major Australian SIP trunk providers on price, reliability, and the features that actually matter for business deployments.
30 March 2026
Independent review of 3CX for Australian businesses in 2026. Covers AUD pricing, hosting options, features by tier, who it genuinely suits, and key limitations.
30 March 2026
If you need a cordless phone that works reliably in an office or small business environment, this guide covers the best DECT options available in Australia in 2026 with AUD pricing. DECT (Digital Enhanced Cordless Telecommunications) is the standard for business cordless phones because it runs on a dedicated frequency that avoids interference from WiFi and Bluetooth. This guide covers the top picks by use case: small office, warehouse floor, and multi-handset reception desk setups.
30 March 2026
If you're choosing a phone system for your small business and not sure which type is right for your setup, this guide ranks the main options with real AUD pricing and honest assessments of who each one actually suits. There are three fundamentally different types of business phone system available in Australia. For most small businesses with 2 to 15 staff, one is clearly the right choice. This guide tells you which one.
29 March 2026
If you're buying a desk phone for your business and not sure which model will work with your phone system, this guide covers the best SIP desk phones available in Australia in 2026 with AUD pricing. SIP (Session Initiation Protocol) is the standard most cloud phone systems use to make calls. Almost all modern desk phones support it. This guide covers the top picks by budget and use case.
27 March 2026