Compare costs, providers, and contract terms before you commit. These guides cover what Australian businesses actually pay, what to watch out for in contracts, and how to choose between Telstra, Teams, 3CX, and hosted VOIP.
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Most VOIP contracts are signed in a hurry. A provider sends over paperwork, it looks reasonable, and the business owner signs to get the phones working. The problems show up later.
28 May 2026
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Most VOIP contracts are signed in a hurry. A provider sends over paperwork, it looks reasonable, and the business owner signs to get the phones working. The problems show up later.
28 May 2026VoIP providers do go bust. In Australia's competitive telco market, smaller hosted PBX and SIP trunk providers have shut down with little notice, leaving businesses scrambling for their numbers. Here is what actually happens, what your rights are, and how to protect yourself before it becomes a problem.
25 May 2026SIP trunk pricing in Australia ranges from about $4 to $25 per channel per month depending on inclusions and provider. Here is what drives the cost and what a typical Australian business should expect to pay.
12 May 2026If you're looking at 3CX and trying to decide between running it yourself or paying 3CX to run it for you, this comparison gives you the answer based on your situation. Self-hosted means you manage the server. Cloud-hosted means 3CX manages it. The software is the same either way. The difference is cost, IT responsibility, and data control.
11 May 2026A 20-person business is the inflection point where a basic VOIP plan stops being enough. Here is exactly what you need, what it costs, and how to set it up correctly.
6 May 2026If you're looking at 3CX as a phone system for your Australian business and struggling to understand what it actually costs, you're not alone. 3CX prices by the number of calls happening at the same time, not by the number of staff, and there are four licence tiers. This guide shows what a typical small business setup actually costs in AUD.
29 April 2026Telstra's Digital Office Technology (DOT) is being permanently shut down on 30 August 2027. If your business is still on it, this guide explains what it is, what has always been wrong with it, and exactly how to replace it without losing your phone numbers.
22 April 2026If you're locked in a telco contract that has auto-renewed, changed terms, or a provider isn't delivering what was promised, this guide covers your rights under Australian Consumer Law. Most small businesses don't know they have enforceable protections against unfair contract terms, misleading sales conduct, and services that don't match what was advertised. This guide explains what applies to you and how to use it.
31 March 2026If your business already uses Microsoft Teams and you're being told to add Teams Phone so you can make real calls through it, this guide tells you what that actually costs in Australia. Most businesses find the total price is significantly higher than the headline add-on price suggests. This guide breaks down every licensing cost with real AUD numbers and tells you when it makes sense versus a standalone cloud phone system.
31 March 2026If you're choosing a phone system for a small office in Australia and you're not sure whether to go with a cloud phone system, a traditional landline, or an on-premise PBX, this guide covers all three options with 2026 pricing. For most small offices with 2 to 10 staff, a cloud phone system is the right choice. It handles multiple simultaneous calls, works from any device, and costs $25 to $50 per user per month with no hardware investment.
31 March 2026If you're on Telstra for your business phone and wondering whether there's a better option, you're not alone. Most small businesses that switch away from Telstra do so for the same reasons: prices set for enterprise customers, slow support, and contracts that don't suit a 5-person office. This guide covers what the alternatives actually cost and what you get instead.
31 March 2026If you have just registered your business and are setting up a phone for the first time, this guide covers the cheapest setup that works from day one, what to spend in year one, and the point at which you need to upgrade. Most new Australian businesses can get a proper business number running in under an hour for less than $30 per month. No existing phone infrastructure needed.
31 March 2026If you're comparing business phone systems and trying to figure out what you'll actually pay over the next few years, the monthly plan price is only part of the story. Most providers advertise per-seat pricing but omit hardware, setup fees, 1300 number charges, and porting costs. This guide breaks down the full 3-year total cost of ownership for hosted VOIP, on-premise PBX, and the basic ISP phone add-on.
30 March 2026Practical framework for comparing VOIP provider quotes in Australia. Covers apples-to-apples pricing, hidden costs, contract traps, and red flags from an independent AU team.
30 March 2026If you're sizing a phone system for a 10-person business in Australia and trying to work out how many lines, phones, and extensions you actually need, this guide covers the right setup with 2026 pricing. A 10-person team does not need 10 phone lines. Most need 3 to 5 simultaneous call channels and a mix of desk phones and app-based phones depending on the role. This guide tells you exactly what to buy and what it costs.
30 March 2026Honest, independent assessment of Microsoft Teams as a phone system for Australian businesses. Licensing costs, calling options, limitations, and when it actually makes sense.
30 March 2026Real hosted PBX pricing for Australian businesses. Per-user monthly costs, setup fees, hardware, and what providers actually charge vs what they advertise.
30 March 2026The hidden costs of VOIP that providers don't mention upfront. Covers number fees, porting charges, hardware traps, contract lock-in, and how to get honest pricing.
30 March 2026Best conference phones for Australian small businesses compared by room size, microphone range, SIP compatibility, and AU pricing. Includes why most SMBs overbuy.
30 March 2026Real VOIP pricing for Australian small businesses broken down by plan tier, team size, and features. No affiliate bias, just honest cost analysis.
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