Phones & equipment
Desk phones from Yealink, Grandstream, Fanvil and Snom, cordless DECT kits, phone adapters for existing analogue phones, headsets and conference phones, chosen for Australian businesses of 1 to 20 people. Each card says whether it is a complete kit or a part, and what else it needs to work. You buy on Amazon AU.
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Yes, for desk phones, cordless DECT systems, phone adapters and SIP conference phones. They make calls through a VoIP phone service (a SIP account from a provider or a hosted phone system). Without one they power on but cannot make calls. Computer headsets and USB speakerphones are different: they work with calling apps on a computer, such as Microsoft Teams or Zoom.
Most providers support standard SIP phones from the brands listed here, but support varies by provider and by model, and some providers only set up phones they have tested. Check your provider's supported-device list before buying, or ask us for a written recommendation.
A complete cordless kit includes a base station and at least one handset. A base station alone connects to your network and phone service but has no handset. A handset alone only works with a compatible base station. Each card on this page says which one it is.
Many business desk phones can be powered from a PoE network switch, and some do not include a power adapter in the box. If your switch does not supply PoE, you need the matching power adapter or a PoE injector. Each card notes what to check.
No. Purchases are made on Amazon AU, and the seller, delivery, returns and warranty are between you and that seller. We earn a commission on qualifying purchases, which does not change what we recommend.