Independent buying guides and head-to-head comparisons for business phone systems, desk phones, and VOIP providers. No sponsored rankings — just honest recommendations based on what works for Australian businesses.
Featured guide
If your business has 1 to 5 people who need to take calls, this guide cuts to the answer: which phone setup suits your scale, what to expect to pay in Australia, and the mistake small teams consistently make when choosing.
17 June 2026
Read the guide ›Showing 9 of 23 articles
If your business has 1 to 5 people who need to take calls, this guide cuts to the answer: which phone setup suits your scale, what to expect to pay in Australia, and the mistake small teams consistently make when choosing.
17 June 2026If your business uses Microsoft Teams Phone as its phone system, you have two hardware paths: a Teams-certified desk phone, or a standard SIP phone configured for Teams via Direct Routing. The right choice depends on how your Teams Phone is set up.
4 June 2026Both Poly VVX and Yealink T-series phones are well-regarded IP desk phones used across Australian businesses. This comparison covers AU pricing, build quality, feature differences, and which situations each range handles best.
2 June 2026Yealink and Grandstream are the two most widely deployed IP phone brands in Australian small businesses. This guide covers which AU VOIP providers support them, what auto-provisioning means for your setup, and how to choose the right provider for your phones.
29 May 2026If you're being pitched a 'UCaaS platform' by a provider or IT company and wondering whether you actually need it, or whether a simpler cloud phone system would do the job, this comparison gives you the answer. UCaaS (Unified Communications as a Service) bundles phone calls, video conferencing, messaging, and file sharing into one platform. Most small Australian businesses only need the phone calls part, at roughly half the cost.
14 May 2026SIP trunks and hosted PBX are not the same thing and not alternatives to each other. Confusing them is one of the most common mistakes businesses make when setting up VOIP. Here is the clear distinction.
1 May 2026If you're comparing Microsoft Teams Phone and 3CX for your business and trying to work out which one is right for your setup, this guide covers the key differences in cost, complexity, and who each one actually suits. Teams Phone suits businesses already embedded in Microsoft 365. 3CX suits businesses with in-house IT support who want more control over their setup. This guide shows you the cost difference and how to choose.
20 April 2026If you're choosing a hosted PBX provider in Australia and trying to work out what to look for beyond the monthly price, this guide covers the eight factors that actually matter. Most small businesses compare on price alone and end up with a provider whose support model or feature set doesn't match their needs. This guide gives you the evaluation framework and tells you which providers perform best on each factor.
20 April 2026If your business already uses Microsoft 365 and you're deciding whether to add Teams Phone or go with a separate cloud phone system, this guide gives you the straight answer for most small businesses. Teams Phone costs more than a standalone cloud phone system when you add up the licensing. For most businesses with fewer than 20 staff, a standalone system is significantly cheaper and just as capable for phone calls. This guide shows you the numbers.
31 March 2026If your office has switched to a cloud phone system (where calls go over your internet connection instead of the old copper phone line) and you're not sure which headset to buy, this guide is for you. We've selected the best options for Australian businesses, matched by connection type and use case, so you don't waste money on the wrong one.
30 March 2026If you're looking for a phone for your business reception desk and don't know where to start, reception desk phones have different requirements than regular office phones. A receptionist handles multiple calls, transfers calls quickly, and needs to see at a glance whether colleagues are available. This guide covers the best options for Australian businesses with real AUD pricing.
30 March 2026If you're setting up a cloud phone system (where calls go over your internet connection) and trying to decide between buying physical desk phones or using a phone app on computers and mobiles, this comparison gives you the answer. A desk phone is a physical handset on your desk. A softphone is an app on your computer or mobile that does the same job. Most small businesses end up with a mix of both.
30 March 2026If you have your own PBX, whether that's 3CX, FreePBX, or a hardware appliance, you need a SIP trunk provider to connect it to the phone network. This guide compares the major Australian SIP trunk providers on price, reliability, and the features that actually matter for business deployments.
30 March 2026If you're choosing between Yealink and Grandstream desk phones for your business and not sure which brand is the right fit, this guide covers the key differences. Both are widely used in Australia and compatible with most cloud phone systems. The decision usually comes down to budget and the technical sophistication of whoever manages your phone system. This guide covers which brand suits which situation.
30 March 2026Independent review of 3CX for Australian businesses in 2026. Covers AUD pricing, hosting options, features by tier, who it genuinely suits, and key limitations.
30 March 2026Traditional landlines cost Australian businesses $50-90 per month per line before you make a single call. Hosted VoIP starts at $15-30 per user with calls included. This guide shows the real numbers over 1, 3 and 5 years.
30 March 2026Microsoft Teams can handle your business phone calls, but the way you connect it to the phone network matters more than most businesses realise. This guide compares Direct Routing, Calling Plans and Operator Connect with real Australian pricing and provider options.
30 March 2026If you need a cordless phone that works reliably in an office or small business environment, this guide covers the best DECT options available in Australia in 2026 with AUD pricing. DECT (Digital Enhanced Cordless Telecommunications) is the standard for business cordless phones because it runs on a dedicated frequency that avoids interference from WiFi and Bluetooth. This guide covers the top picks by use case: small office, warehouse floor, and multi-handset reception desk setups.
30 March 2026Independent comparison of 3CX and FreePBX for Australian businesses. Covers pricing, features, hosting options, and which platform fits your team size and technical capability.
30 March 2026If you're choosing a phone system for your small business and not sure which type is right for your setup, this guide ranks the main options with real AUD pricing and honest assessments of who each one actually suits. There are three fundamentally different types of business phone system available in Australia. For most small businesses with 2 to 15 staff, one is clearly the right choice. This guide tells you which one.
29 March 2026If you're buying a desk phone for your business and not sure which model will work with your phone system, this guide covers the best SIP desk phones available in Australia in 2026 with AUD pricing. SIP (Session Initiation Protocol) is the standard most cloud phone systems use to make calls. Almost all modern desk phones support it. This guide covers the top picks by budget and use case.
27 March 2026If you're trying to decide between a cloud phone system and a traditional office-based phone system, this guide gives you a straight comparison with AUD pricing and a clear recommendation for most small businesses. Cloud phone systems (where your calls run over your internet connection) suit the majority of Australian businesses with 1 to 20 staff. On-premise systems suit specific situations. This guide covers which situation you're in.
27 March 2026If you're wondering whether VOIP (phone calls made over your internet connection, instead of the copper phone line) is actually better than your current setup, this guide gives you a straight comparison. For most Australian businesses, the decision has already been made: the copper network is being shut down and VOIP is what replaces it. This guide covers what the real differences are, what switching costs, and what you lose if you wait.
27 March 2026No articles match this filter.