Buying Guides

Best Phone System for 1-5 Users in Australia (2026)

If your business has 1 to 5 people who need to take calls, this guide cuts to the answer: which phone setup suits your scale, what to expect to pay in Australia, and the mistake small teams consistently make when choosing.

17 June 2026

Best Phones for Microsoft Teams Australia: Desk Phones That Actually Work

If your business uses Microsoft Teams Phone as its phone system, you have two hardware paths: a Teams-certified desk phone, or a standard SIP phone configured for Teams via Direct Routing. The right choice depends on how your Teams Phone is set up.

4 June 2026

Poly VVX vs Yealink: Which IP Phones Are Right for Your Business?

Both Poly VVX and Yealink T-series phones are well-regarded IP desk phones used across Australian businesses. This comparison covers AU pricing, build quality, feature differences, and which situations each range handles best.

2 June 2026

VOIP Providers That Work With Yealink and Grandstream Phones in Australia

Yealink and Grandstream are the two most widely deployed IP phone brands in Australian small businesses. This guide covers which AU VOIP providers support them, what auto-provisioning means for your setup, and how to choose the right provider for your phones.

29 May 2026

UCaaS vs Hosted PBX: Which Does Your Business Actually Need?

If you're being pitched a 'UCaaS platform' by a provider or IT company and wondering whether you actually need it, or whether a simpler cloud phone system would do the job, this comparison gives you the answer. UCaaS (Unified Communications as a Service) bundles phone calls, video conferencing, messaging, and file sharing into one platform. Most small Australian businesses only need the phone calls part, at roughly half the cost.

14 May 2026

SIP Trunk vs Hosted PBX: Which Does Your Australian Business Need? (2026)

SIP trunks and hosted PBX are not the same thing and not alternatives to each other. Confusing them is one of the most common mistakes businesses make when setting up VOIP. Here is the clear distinction.

1 May 2026

Microsoft Teams vs 3CX: Which Phone System for Your Business?

If you're comparing Microsoft Teams Phone and 3CX for your business and trying to work out which one is right for your setup, this guide covers the key differences in cost, complexity, and who each one actually suits. Teams Phone suits businesses already embedded in Microsoft 365. 3CX suits businesses with in-house IT support who want more control over their setup. This guide shows you the cost difference and how to choose.

20 April 2026

Best Hosted PBX Provider Australia (2026): What to Look For

If you're choosing a hosted PBX provider in Australia and trying to work out what to look for beyond the monthly price, this guide covers the eight factors that actually matter. Most small businesses compare on price alone and end up with a provider whose support model or feature set doesn't match their needs. This guide gives you the evaluation framework and tells you which providers perform best on each factor.

20 April 2026

Microsoft Teams Phone vs Hosted VOIP: Which Is Right for Your Business?

If your business already uses Microsoft 365 and you're deciding whether to add Teams Phone or go with a separate cloud phone system, this guide gives you the straight answer for most small businesses. Teams Phone costs more than a standalone cloud phone system when you add up the licensing. For most businesses with fewer than 20 staff, a standalone system is significantly cheaper and just as capable for phone calls. This guide shows you the numbers.

31 March 2026

Best Headset for VOIP Office Use: Australia's Top Picks for Call Quality and Comfort (2026)

If your office has switched to a cloud phone system (where calls go over your internet connection instead of the old copper phone line) and you're not sure which headset to buy, this guide is for you. We've selected the best options for Australian businesses, matched by connection type and use case, so you don't waste money on the wrong one.

Best Phone for Reception Desk: Australia's Top Picks for Front-of-House (2026)

If you're looking for a phone for your business reception desk and don't know where to start, reception desk phones have different requirements than regular office phones. A receptionist handles multiple calls, transfers calls quickly, and needs to see at a glance whether colleagues are available. This guide covers the best options for Australian businesses with real AUD pricing.

Desk Phone vs Softphone: Which Is Better for Your Business? (2026)

If you're setting up a cloud phone system (where calls go over your internet connection) and trying to decide between buying physical desk phones or using a phone app on computers and mobiles, this comparison gives you the answer. A desk phone is a physical handset on your desk. A softphone is an app on your computer or mobile that does the same job. Most small businesses end up with a mix of both.

SIP Trunk Providers Australia Compared (2026)

If you have your own PBX, whether that's 3CX, FreePBX, or a hardware appliance, you need a SIP trunk provider to connect it to the phone network. This guide compares the major Australian SIP trunk providers on price, reliability, and the features that actually matter for business deployments.

Yealink vs Grandstream: Which Phone Brand for Your Australian Business?

If you're choosing between Yealink and Grandstream desk phones for your business and not sure which brand is the right fit, this guide covers the key differences. Both are widely used in Australia and compatible with most cloud phone systems. The decision usually comes down to budget and the technical sophistication of whoever manages your phone system. This guide covers which brand suits which situation.

3CX Review Australia: Pricing, Features, and Limitations (2026)

Independent review of 3CX for Australian businesses in 2026. Covers AUD pricing, hosting options, features by tier, who it genuinely suits, and key limitations.

VoIP vs Landline Cost Comparison Australia

Traditional landlines cost Australian businesses $50-90 per month per line before you make a single call. Hosted VoIP starts at $15-30 per user with calls included. This guide shows the real numbers over 1, 3 and 5 years.

Teams Direct Routing vs Calling Plans Australia

Microsoft Teams can handle your business phone calls, but the way you connect it to the phone network matters more than most businesses realise. This guide compares Direct Routing, Calling Plans and Operator Connect with real Australian pricing and provider options.

Best DECT Cordless Phones for Office Australia (2026)

If you need a cordless phone that works reliably in an office or small business environment, this guide covers the best DECT options available in Australia in 2026 with AUD pricing. DECT (Digital Enhanced Cordless Telecommunications) is the standard for business cordless phones because it runs on a dedicated frequency that avoids interference from WiFi and Bluetooth. This guide covers the top picks by use case: small office, warehouse floor, and multi-handset reception desk setups.

3CX vs FreePBX: Which PBX Platform Is Right for Your Business? (2026)

Independent comparison of 3CX and FreePBX for Australian businesses. Covers pricing, features, hosting options, and which platform fits your team size and technical capability.

Best Phone System for Small Business in Australia (2026)

If you're choosing a phone system for your small business and not sure which type is right for your setup, this guide ranks the main options with real AUD pricing and honest assessments of who each one actually suits. There are three fundamentally different types of business phone system available in Australia. For most small businesses with 2 to 15 staff, one is clearly the right choice. This guide tells you which one.

29 March 2026

Best Business Desk Phones for Small Business Australia

If you're buying a desk phone for your business and not sure which model will work with your phone system, this guide covers the best SIP desk phones available in Australia in 2026 with AUD pricing. SIP (Session Initiation Protocol) is the standard most cloud phone systems use to make calls. Almost all modern desk phones support it. This guide covers the top picks by budget and use case.

27 March 2026

Cloud Phone System vs Office Phone System: Which Does Your Business Need?

If you're trying to decide between a cloud phone system and a traditional office-based phone system, this guide gives you a straight comparison with AUD pricing and a clear recommendation for most small businesses. Cloud phone systems (where your calls run over your internet connection) suit the majority of Australian businesses with 1 to 20 staff. On-premise systems suit specific situations. This guide covers which situation you're in.

27 March 2026