The CP925 is Yealink's room-based VOIP conference phone. A standalone unit designed for meeting rooms that need a dedicated VOIP call device rather than relying on a laptop and USB speakerphone. It has a 3.1" touchscreen, PoE, OPUS HD audio, and an omnidirectional microphone array designed for rooms with 4-8 people around a table.
By the Need to Know Comms Team · Last updated 7 September 2026
87/100
NTK ScoreRecommended
Relevance19/20
The CP925 closely fits increasingly hybrid Australian workplaces and small meeting rooms, although businesses already equipped with room-based collaboration systems may find it redundant.
Effort16/20
Supported zero-touch provisioning makes routine deployments manageable, but PBX credentials, firmware alignment, network configuration and occasional SBC requirements still favour provider assistance.
Adoption17/20
A focused touchscreen interface and strong conferencing controls should minimise training, while limited independent CP925 field evidence and ticket-led support temper certainty about long-term usability.
Commercial value17/20
Transparent sub-A$550 street pricing and easy Australian procurement are attractive, but payback remains use-case dependent and each additional meeting room requires another endpoint.
Trust18/20
Open SIP, current security patches and an extensive Australian channel are reassuring; exact-product reputation evidence, public RCM confirmation and direct standard-SIP escalation remain less transparent.
What to know before buying
Typical single-site SMB meeting room: Recommended. Uptime-critical rooms or businesses requiring after-hours direct escalation: Recommended with caveats, secure a reseller support SLA and fallback device before deployment.
Business-use suitability
A model-specific public Australian RCM/ACMA declaration for the CP925 was not located. This is not evidence that the authorised-Australian product lacks compliance, and no non-compliance was confirmed.
Grey-market or overseas stock may not follow the Australian responsible-supplier and labelling pathway even when the model name is identical.
Matters most to: Businesses purchasing through overseas marketplaces, parallel importers or sellers outside Yealink's authorised Australian channel. · Buy through an authorised Australian reseller and confirm the supplied unit or packaging carries the RCM before deployment.
Local support accessibility Changes recommendation
Yealink has Australian authorised resellers and a ticket system, but its published Australian hotline is limited to selected certified partners and specified Microsoft, Zoom and headset product lines rather than unrestricted standard-SIP CP925 end users.
An urgent CP925 outage may need to be escalated through the hosted-PBX provider or reseller instead of directly by telephone to Yealink, especially outside business hours.
Matters most to: Businesses requiring immediate or after-hours phone-based escalation for a business-critical meeting room. · Confirm the reseller or VoIP provider's escalation hours and response SLA before purchase; retain a USB speakerphone or spare endpoint as fallback.
Warranty pathway Changes recommendation
Yealink's APAC terms give SIP conference phones a 12-month warranty from purchase and direct customers first to the point of purchase or channel partner; the customer may also bear return transport costs.
A failed unit may not receive guaranteed next-business-day replacement, leaving a critical meeting room without its dedicated SIP endpoint during the RMA process.
Matters most to: Uptime-sensitive businesses with only one equipped conference room or no spare audio device. · Purchase from an authorised reseller, confirm its DOA and advance-replacement terms, retain proof of purchase and consider a spare or provider swap-stock agreement.
Who is this phone for?
The CP925 is a meeting room phone. It sits in the centre of a conference table and handles VOIP calls for the whole room. It is not a desk phone for individual use. The use case is a dedicated meeting room that regularly hosts conference calls with external parties: client calls, supplier negotiations, team calls with remote staff, or any meeting that requires clear audio from multiple participants around a table.
Why a dedicated conference phone rather than a laptop and speakerphone app: a dedicated VOIP conference phone registers as a direct SIP extension on your hosted PBX. The room can have its own internal PBX extension and local call history. A dedicated public number and voicemail require separate PBX configuration. Calls are routed through the business phone system rather than a personal account. The better audio option depends on the room, participant layout, devices, and configuration.
Room size considerations: the CP925 is rated for small-to-medium meeting rooms with 4-8 people. For larger boardrooms, consider the CP965. Yealink discontinued the CP960 in June 2022 and identifies the CP965 as its replacement. For small 2-4 person huddle rooms, the CP925 is well-matched.
Alternative: if the meeting room already has a video conferencing platform (Zoom Rooms, Teams Room) provisioned on dedicated hardware, a separate VOIP conference phone may be redundant. The CP925 is primarily for rooms running hosted PBX calls rather than video conferencing platform-routed calls.
Specs at a glance
Type
VOIP conference phone (room use)
SIP accounts
1
Screen
4" 480×800 capacitive multi-touch display
PoE
Yes (IEEE 802.3af, Class 3)
Microphone pickup
360° omnidirectional, 6-metre pickup range (small-to-medium rooms)
Wi-Fi
Built-in dual-band 2.4GHz/5GHz 802.11a/b/g/n
Bluetooth
Built-in Bluetooth 4.2
Codecs
G.722, G.722.1C, G.726, G.729/G.729A, G.723, iLBC, PCMU and PCMA (G.711)
USB
Yes (USB-C device port for hybrid-UC/device connections; the CPW25 expansion microphone connects via Bluetooth, not this port)
SRTP / TLS
Yes
Build quality and design
The CP925 has the form factor typical of Yealink conference phones. A low-profile disc unit that sits flat on a conference table. The 4" touchscreen faces upward for operation from any seat around the table. The capacitive touch interface handles dial, hold, mute, volume, and call management without physical buttons cluttering the unit.
The omnidirectional microphone array is designed for 360° pickup across a table. Yealink rates the microphone pickup range at 6 metres with 360-degree coverage, positioned for small-to-medium conference rooms; Yealink does not publish a specific person-count rating. The full-duplex audio processing suppresses echo and background noise, which matters for any room with hard surfaces (glass walls, tiled floors) that create reflections.
PoE powers the unit from the Ethernet cable. The CP925 also has built-in dual-band Wi-Fi and Bluetooth 4.2, though wired Ethernet remains the more reliable typical deployment for conference calls. If using Wi-Fi, the meeting room still needs power at the table, or a cable run from a nearby wall port to the centre of the table.
Call quality on Australian NBN
OPUS and G.722 HD audio deliver noticeably better voice quality than standard G.711 on well-configured NBN connections. In a meeting room context, HD audio is particularly valuable. Remote participants sound clearer, and the full-duplex noise suppression reduces the fatiguing quality of long conference calls.
The CP925 connects via wired Ethernet. Which is the correct approach for a conference phone. A meeting room phone on Wi-Fi introduces unnecessary jitter risk for calls where multiple people are relying on audio quality. If the meeting room does not have Ethernet, running a cable to the table is the right solution before deploying a conference phone.
Ensure SIP ALG is disabled on the router. Conference phones are subject to the same SIP ALG one-way audio issues as desk phones.
Features
The CP925's feature set is purpose-built for room-based conference calling:
360° omnidirectional microphone. Picks up voices from all seats around the table with a 6-metre pickup range, positioned for small-to-medium rooms. Full-duplex operation allows simultaneous speaking and listening without cutting out.
4" touchscreen. Touch-operated call controls (dial, hold, mute, transfer, volume). Faces upward for access from any seat.
OPUS and G.722 HD audio. HD codec support for clear conference call quality on NBN connections.
PoE powered. Single Ethernet cable handles both network connection and power. Clean table installation without a separate power adapter.
Bluetooth expansion microphone support. The CPW25 registers wirelessly over Bluetooth for larger rooms; the USB-C device port is a separate hybrid-UC/device connection, not the CPW25's wireless connection method. Yealink specifies a 3-metre, 360-degree pickup radius for the CPW25; it does not publish an up-to-16-participant rating.
1 SIP account. Registers as a standard extension on your hosted PBX. The meeting room has its own number, call history, and voicemail.
Yealink RPS auto-provisioning. Compatible with AU hosted PBX providers for zero-touch setup on first boot.
What works / What doesn't
Pros
Purpose-built conference microphone array. Better room audio than laptop speakerphones
Registers as a direct SIP extension. Meeting room gets its own number and call history
PoE powered. Single cable, clean table installation
4" touchscreen. Intuitive call controls from any seat
Expandable with the Bluetooth-connected CPW25 wireless microphone for larger rooms
OPUS and G.722 HD audio support
Cons
Built-in Wi-Fi/Bluetooth exist, but wired Ethernet is still the recommended deployment for conference-call reliability
1 SIP account only. Single-line device
Not suitable for large boardrooms without the CPW25 expansion microphone
Premium price point. AU$539 is a significant per-room investment
Australian pricing and where to buy
The CP925 retails around $539 AUD from Australian ICT and communications retailers. Pricing on this page updates weekly from StaticICE AU data. Also available on Amazon AU for single-unit purchases.
For multi-room deployments, contact your SIP provider or Yealink's AU distribution channel. The CP925 supports the CPW25 expansion microphone for larger room coverage, though Yealink’s product material lists it as coming soon.
The CP925 is the right choice for a 4-8 person meeting room that needs a dedicated VOIP conference phone on a hosted PBX. The audio quality, PoE convenience, and direct SIP extension registration make it a significantly better experience than routing meeting room calls through a laptop or USB speakerphone.
For larger boardrooms, look at the CP965 with expansion microphones. For smaller huddle rooms where call quality requirements are lower, a DECT handset or USB speakerphone may be more cost-effective. At AU$539, the CP925 is the right specification for a room that is actively used for external client calls where audio quality reflects on the business.
Frequently asked questions
New to IP phones or setting up a Yealink CP925 for the first time? Our new IP phone setup guide covers VOIP provider selection, SIP credential entry, Ethernet connection, auto-provisioning, and troubleshooting the "Not Registered" display -- everything you need before making your first call.
The CP925 also has built-in Wi-Fi and Bluetooth, but PoE/Ethernet remains the standard deployment. If a cable-free conference phone is a requirement -- for meeting rooms without a table patch point or for shared use across multiple rooms -- the Yealink CP935W supports battery/portable use and optional DECT mode via a W70B base, which the CP925 does not. See our Yealink CP935W review covering setup modes, 6-metre microphone pickup, and battery life.
How many people can the Yealink CP925 accommodate in a meeting room?
The CP925's microphone array covers a 6-metre pickup range with 360-degree coverage, positioned for small-to-medium meeting rooms; Yealink does not publish a specific person-count rating. For larger rooms or long boardroom tables, the optional CPW25 wireless expansion microphone extends coverage further.
Does the Yealink CP925 need Wi-Fi or Ethernet?
The CP925 has built-in dual-band Wi-Fi and Bluetooth 4.2, in addition to wired Ethernet with PoE. Wired Ethernet is still the recommended approach for conference phones: it provides more consistent audio quality than Wi-Fi for room-based calls, so plan for an Ethernet port accessible at the conference table where possible.
Is the Yealink CP925 compatible with Maxotel and other AU hosted PBX providers?
The CP925 supports standard SIP. MaxoTel and VoIPline document CP925 or current-Yealink provisioning support; confirm model-specific compatibility and provisioning with any other hosted-PBX provider before purchase. Yealink RPS auto-provisioning is supported for compatible AU providers.
Can the Yealink CP925 be used for Zoom or Teams calls?
The CP925 is a SIP VOIP conference phone, not a Teams Room or Zoom Room device. It handles calls routed through your hosted PBX. The CP925 is not a native Teams Rooms or Zoom Rooms appliance, but it can provide audio for Teams, Zoom and other BYOD meetings when connected to a computer or mobile device through Bluetooth or USB-C. The CP925 is the right choice for PSTN/SIP conference calls through your business phone system.
What is the difference between the Yealink CP925 and CP965?
The CP965 is a higher-tier conference phone with a larger 5" colour touchscreen and a more powerful microphone array for larger rooms. Both the CP925 and CP965 include Wi-Fi and Bluetooth; the CP925 has a 4" screen and a 6-metre pickup range suited to small-to-medium rooms, while the CP965 suits larger boardrooms.
Not sure whether the CP925 is right for your meeting room size?