Yealink T57W Review — Australia 2026

Who is this phone for?

The T57W is Yealink's highest-spec desk phone and it shows in the spec sheet: a 7" capacitive colour touchscreen, 16 SIP accounts, 29 DSS keys across three pages, and built-in dual-band Wi-Fi with Bluetooth. It is the phone you specify when the desk user needs everything and cost is secondary. Typical use cases in Australian businesses: executive desks where the phone is the primary communication tool, front-of-house reception positions managing multiple lines and extensions, call centre supervisors monitoring a large team via BLF, and PA or admin roles handling calls across multiple accounts. The 7" screen makes the BLF layout genuinely usable at a glance. Unlike smaller screens where DSS key statuses require leaning in. Who should step down to the T54W: the T54W has a 4.3" colour touchscreen and the same 16 SIP accounts, Wi-Fi, and Bluetooth. It costs less and covers 90% of users who want a T5-series phone. The T57W's value is the larger screen and the additional DSS keys (29 vs 27). If the user doesn't need 29 BLF slots visible at once, the T54W is the better value. Who should step down further to the T46U: if wireless connectivity is not required and a colour (non-touch) screen is acceptable, the T46U has 16 SIP accounts and 27 DSS keys on a 4.3" colour display at a lower price. No Wi-Fi, no Bluetooth, no touchscreen. But the same call capability.

Specs at a glance

Build quality and design

The T57W's 7" 800×480 capacitive touchscreen is the defining hardware feature. At this resolution and size, the BLF grid, caller ID, and active call information are genuinely comfortable to read without moving closer to the desk. The touch interface replaces the traditional navigation buttons for menu operations. Scrolling contacts, navigating call history, and accessing settings all work via swipe and tap. The physical keypad remains for dialling. This is not a purely touch-operated phone. The dial pad, speakerphone, mute, hold, and transfer keys are all physical hardware. This matters for heavy phone users who don't want to look at the screen to find the mute key mid-call. Dual Gigabit Ethernet ports support PC passthrough for single-cable-drop desks. The USB port (USB 2.0) supports external storage (for call recording) and USB headsets. The EHS port supports electronic hook switch with compatible Jabra and Poly wireless headsets. Bluetooth 4.2 supports both wireless headsets and mobile phone pairing simultaneously.

Call quality on Australian NBN

OPUS and G.722 HD audio support delivers noticeably cleaner call quality on well-configured NBN connections. The T57W's acoustic architecture is designed for full-duplex speakerphone use. The speaker and microphone array handle room use well, which matters for executive desk phones where the user regularly switches between handset and speaker. On Wi-Fi, performance is the same as the T54W and T44W: excellent on a well-managed 5GHz network, with slightly more jitter variability than wired Ethernet. Use the 5GHz band where coverage allows. Ensure WMM/QoS is enabled on the access point and SIP ALG is disabled on the router.

Features

The T57W combines the full T5-series platform with the largest screen in the Yealink desk phone range:

• 7" 800×480 colour touchscreen. The largest screen in the Yealink T-series. BLF monitoring, contacts, call history, and active call management are all touch-navigable. DSS key grid displays extension status at a genuine glance without leaning in.
• 29 DSS keys. Three pages of 10 keys. Monitor up to 29 extensions with BLF LED status, or mix BLF, speed dial, and call park across pages. More than the T54W's 27 keys.
• 16 SIP accounts. Handles complex multi-line configurations for operators, PAs, and call centre supervisors managing calls across multiple DDIs.
• Dual-band Wi-Fi + Bluetooth 4.2. Same wireless stack as the T54W and T44W. Connects to 2.4GHz or 5GHz business Wi-Fi. Bluetooth supports headsets and mobile pairing without a dongle.
• USB port. USB 2.0 supports USB headsets and external storage for call recording. Adds flexibility for users who prefer a USB headset over the RJ9 port.
• EHS headset support. Electronic hook switch for compatible Jabra and Poly wireless headsets. Answer from the headset without touching the phone.
• Auto provisioning. Yealink RPS supported. Compatible AU providers including Maxotel can zero-touch provision on first boot.

What works / What doesn't

Australian pricing and where to buy

The T57W retails around $399 AUD from Australian ICT and communications retailers. Pricing updates nightly on this page from StaticICE AU data. As the top-of-range model, it is stocked by fewer AU retailers than the mid-range T4 series. Check current stock availability before ordering in volume. Also available on Amazon AU for single-unit or urgent purchases. For orders of 5 or more units, contact your SIP provider or Yealink's AU distribution channel for volume pricing.

A desk phone is only part of the equation. To understand what cloud phone system should sit behind your phone hardware, see our guide to the best phone system for Australian small businesses.

For a side-by-side comparison of desk phones in the T5-series and alternatives, see our guide to the best SIP desk phones for Australian businesses.

Verdict

The T57W is the right choice for users who genuinely need a large-format desk phone: executives managing multiple lines, reception staff monitoring a busy extension grid, or supervisors overseeing a team via BLF. The 7" screen earns its price premium for those users. For everyone else, the T54W delivers the same 16 SIP accounts, Wi-Fi, Bluetooth, and T5-series build quality at a lower price point, on a 4.3" screen that covers the large majority of desk phone use cases. Only specify the T57W when the larger screen or the two extra DSS keys are specifically required.

Frequently asked questions

What is the difference between the Yealink T57W and T54W?

The T57W has a 7" 800×480 colour touchscreen and 29 DSS keys. The T54W has a 4.3" 480×272 colour touchscreen and 27 DSS keys. Both have 16 SIP accounts, dual-band Wi-Fi, and Bluetooth 4.2. The T57W's primary advantage is the larger screen for BLF monitoring and the two additional DSS keys. The T54W is the better value for most desk positions.

Does the Yealink T57W work over Wi-Fi with Australian NBN VOIP providers?

Yes. The T57W has built-in dual-band Wi-Fi (2.4GHz + 5GHz) and works with any SIP provider including AU providers like Maxotel, SIPcity, and VoIPline. For best performance, use the 5GHz band, ensure WMM is enabled on your access point, and disable SIP ALG on your router.

Can I use a Bluetooth headset with the Yealink T57W?

Yes. The T57W has built-in Bluetooth 4.2 supporting both Bluetooth headsets and mobile phone pairing. It also supports EHS (Electronic Hook Switch) for compatible wired wireless headsets from Jabra and Poly, and USB headsets via the USB 2.0 port.

Is the Yealink T57W compatible with Maxotel and other AU hosted PBX providers?

Yes. The T57W supports Yealink RPS auto-provisioning, compatible with all major AU hosted PBX providers including Maxotel. Once the MAC address is registered with your provider, the phone self-configures on first boot.

How many extensions can I monitor on the Yealink T57W BLF display?

Up to 29 extensions across three pages of 10 DSS keys each. Each key shows real-time LED status (available, busy, ringing) for the assigned extension. For teams larger than 29, a physical DSS expansion module (EXP50) can be connected via USB to add further BLF keys.