Privacy Policy

Effective date: 27 March 2026

Need to Know Comms ("we", "us", "our") operates the website needtoknowcomms.com.au. This Privacy Policy explains how we collect, use, and protect your personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).

What Information We Collect

Information you provide directly:

When you submit a "Get a Recommendation" enquiry, we collect the information you provide in the form, which may include your name, email address, phone number, and details about your business communications needs.

Information collected automatically:

We use Google Analytics to collect aggregated, anonymised data about how visitors use our site. This includes pages viewed, time on site, and general geographic location. We do not collect personally identifiable information through Google Analytics.

How We Use Your Information

Enquiry information submitted via the "Get a Recommendation" form is used solely to respond to your enquiry and connect you with relevant service providers if requested.

We do not sell your personal information to third parties. We do not use your information for unsolicited marketing unless you have explicitly opted in.

Third-Party Services

This website uses the following third-party services that may process data:

• Google Analytics - web analytics (anonymised, aggregated)
• Maxotel - if you follow a referral link to Maxotel, their privacy policy applies
• Amazon Australia - if you follow an affiliate link, their privacy policy applies

Your Rights

Under the Australian Privacy Act, you have the right to access personal information we hold about you, request correction of inaccurate information, and make a complaint about how we handle your personal information.

To exercise these rights, contact us at: contact@needtoknowcomms.com.au

Contact

For privacy-related enquiries: contact@needtoknowcomms.com.au